Reach the mercantile
Get in touch
Questions about an order, a custom box, or when something will be back in the kitchen? Send a note or call — we'd love to hear from you.
Contact
How to reach us
Email is the surest way. For quick questions, text works too.
Sales & orders
sales@finchmercantile.com
New orders, availability, custom boxes and general questions. We reply as soon as we're back from the kitchen or the road.
Support & admin
admin@finchmercantile.com
Issues with an order, returns, refunds, shipping problems and account questions.
Phone
(207) 431-1910
Text or call — leave a message and we'll get back to you.
Where we are
Norridgewock, Maine
Pickup right at the mercantile. Shipping goes out temperature-controlled at the purchaser's cost.
Hours
By order & by season
Preorders set the pickup time. Saturdays 10–3 when there's a donut pop-up or similar pop-up sale. Custom boxes and holiday orders need advance notice.
Custom orders
Need something made just for you?
Sample packs, party favors, hostess gifts, holiday boxes and corporate gifts can be arranged with a little notice. The fastest path is to use the order form and tell us what you're planning in the special requests box.